For hotels in Kenya
AI assistants for hotels in Kenya
kAzI Crew, based in Nairobi, sets up AI assistants, built on Grok Bot, that help your team keep up with guest enquiries, quotations and follow-ups. You decide what needs a person’s approval.
An illustrative example
A guest asks for a price but not the dates.
Ask for the missing details
Your assistant asks the guest for what the price depends on, such as the dates.
Prepare the quotation
It prepares the quotation from your approved rates.
Follow up
If the guest goes quiet, it follows up, all within the approval rules you set.
Illustrative example task. It is not a case study, a result or a customer story.
Your rules
Your staff approve everything before it goes out.
Nothing goes out without your approval: you approve every message, email, post or quote before it is sent. Some actions the platform itself controls also need a person.
Who does what
What each role could take care of at a hotel.
Start with a Personal PA, or add the specialists you need. These are configurable roles: what each one can do depends on the access, tools and rules we set up and test with you.
Guest enquiries, quotations and follow-ups, within the approval rules you set.
Executive PAGives you a morning update: new guest enquiries, quotations waiting and anything that needs your decision.
Marketing ManagerDrafts posts from your photos of rooms, food and events, for your approval or scheduling through a supported tool.
Outreach ManagerDrafts check-ins for past guests and event contacts, through channels you’ve authorised.
Sales CoordinatorWhen a guest asks for a price but not the dates, asks for the missing details and prepares the quotation from your approved rates.
Operations ManagerKeeps agreed bookings and event dates in the tracker you’ve agreed, and flags clashes or missing details.
Accounts AssistantPrepares invoices in the format you’ve agreed and tracks payments in your agreed sheet.
Illustrative example tasks. These are not case studies, results or customer stories.
Prices
Start with the Starter Deal.
The Starter Deal is your PA plus one specialist, such as the Sales Coordinator for guest enquiries and quotations: KSh 100,000 in total, as a one-time setup fee.
- Personal PA
- KSh 75,000 one-time setup fee. Your PA handles the agreed tasks directly.
- Starter Deal
- KSh 100,000 one-time setup fee: your PA plus one specialist.
- Bigger crews
- Up to KSh 250,000 for the Full Crew of six bots. Every package includes your PA.
- Payment
- 50% upfront, 50% on completion.
- Support
- The setup fee covers testing and handover. After handover, your monthly care plan covers fixes and changes.
- Software
- Grok Bot access is a separate monthly subscription on your account, paid to the provider: Premium US$30 or Super US$100 per month (set by xAI and may change; see x.ai/pricing).
Does it work through WhatsApp?
Yes, as a separate add-on. It is not part of the Starter Deal or the other packages, and it has a one-off setup fee of KSh 30,000. You pay the running costs (WhatsApp provider, Meta and M-Pesa fees, hosting) directly, with no monthly kAzI Crew fee. It uses the official WhatsApp Business route, so setup is needed: a business number and verification.
How we work
From first conversation to handover.
Timing depends on the agreed scope and access. It is a target, not a promise.
Discover
We review your business’s workflows, records, tools and priorities.
Configure
We set up each bot’s role, instructions, company knowledge and working boundaries.
Connect
We connect supported tools and confirm access with you.
Test
We run real examples, refine the results and check delegation and reporting.
Hand over
We train you, the owner, and give you practical guidance on using your crew.
Tell us how guest enquiries reach you today.
Share a few details and the main workflow you want help with. The best next step is a short discovery call.